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The Service and Support Professionals Association (SSPA) recently released a groundbreaking white paper outlining the 6 hardest-hitting issues facing support executives today (whitepapers.theregister.co.uk....ort-issues)

This document outlines how hackers are exploiting vulnerabilities in e-mail systems, and describes the widely available hacking tools they use. As a collection of already published risks to e-mail security, this white paper is written to educate IT security managers on the challenges they face. (whitepapers.theregister.co.uk....ort-issues)

Utility companies are under increasing pressure to deliver value to both customers and shareholders whilst satisfying the demands of regulators. A key component in improving business performance is better asset management. This paper looks at the challenges posed by asset management in utility companies and what can be done to optimise business performance through better asset management (whitepapers.theregister.co.uk....gmt-070822)

This IDC white paper commissioned by Macrovision provides a summary of the capabilities that make up Software Product Life-Cycle Management (SPLM), as well as the ways in which the application of these capabilities can help software publisher (whitepapers.theregister.co.uk....gmt-070822)

A key focus of the white paper is a discussion of the build versus buy decisions that companies that produce and sell commercially available software (whitepapers.theregister.co.uk....gmt-070822)

Writing better requirements is an activity that can deliver a high, fast return on investment. This white paper explains the characteristics of a "good" requirement and presents ten best practices for writing better requirement (whitepapers.theregister.co.uk....ents-final)

This IDC white paper commissioned by Macrovision provides a summary of the capabilities that make up Software Product Life-Cycle Management (SPLM), as well as the ways in which the application of these capabilities can help software publishers (whitepapers.theregister.co.uk....sbuy2006wp)

This white paper examines the botnet ecosystem that enables phishing a fraudulent type of spam and the ensuing damage . It provides information on how businesses and consumers can best protect themselves against these attacks, as well as the (whitepapers.theregister.co.uk....spam-10-03)

Itis now clear that DREs have serious problems, many ofwhich stem from inadequate testing procedures or the failure to follow thoseprocedures. At a minimum, every DRE voting technology should be subjected topublic red team testing, should use only certified election code, and shouldprovide voters with paper ballots upon request. (www.wheresthepaper.org....bility.htm)

PaperBackups In addition to these steps, election jurisdictions should prepare toprovide voters with paper ballots upon request. Every state has procedures forabsentee and provisional balloting, and those procedures should be extended tovoters who choose not to use a DRE that cannot be audited (www.wheresthepaper.org....bility.htm)

Avantes Vote-Trakker18 is an accessible,VVPAT-equipped DRE that has completed federal testing. It is certified for usein several states and has certifications pending in others.19 This system hasbeen used successfully in five separate elections and the American Council ofthe Blind lists the Vote- Trakker as an accessiblevoting system.20 In addition, Jim Dickson of AAPD has called Avantes VVPAT an elegant way to provide a paper audittrail if one is mandated.2 (www.wheresthepaper.org....bility.htm)

Somecounties have already purchased paperless DREs , andreplacing those machines with one of the systems described above before theNovember election may be impossible. In those cases, DREs could be used to provide accessible voting if additional safeguards areadopted. California Secretary of State Kevin Shelley recently outlined such aplan, mandating that counties be allowed to use already-purchased DREs under two conditions: DREs must either be equipped with a VVPAT, or they must meet 23 additional securityrequirements and voters must be allowed to vote on a paper ballot if they sodesire. This stopgap solution preserves accessibility for disabled voters andincreases election integrity (www.wheresthepaper.org....bility.htm)

Recentexposure of problems in electronic voting systems has led to widespread callsfor a voter-verified paper audit trail (VVPAT). However, some claim thataccessible, auditable voting systems do not exist and that the public mustchoose between the rights of disabled voters and verifiable elections. Wereject this false choice. Accessible, auditable voting systems have beennationally qualified and can be purchased today. Even more will be available inthe coming months. We instead call for cooperation in the ongoing effort toimprove accessibility and auditability in electiontechnology. (www.wheresthepaper.org....bility.htm)

By downloading whitepapers, or other collateral , from The Register Whitepapers library you agree to our Terms and Conditions. We will also send you an email with the whitepaper attached. (whitepapers.theregister.co.uk....snwguidev4)

By downloading whitepapers, or other collateral , from The Register Whitepapers library you agree to our Terms and Conditions. We will also send you an email with the whitepaper attached. (whitepapers.theregister.co.uk....ort-issues)

By downloading whitepapers, or other collateral , from The Register Whitepapers library you agree to our Terms and Conditions. We will also send you an email with the whitepaper attached (whitepapers.theregister.co.uk....ability-wp)

Internet SCSI, or iSCSI, is a network protocol that transports SCSI commands packaged as IP. It runs over Ethernet and other TCP/IP capable connections, and allows storage to be accessed at block level rather than file level. That in turn means the storage appears as a local SCSI device, not a network -attached remote drive. (whitepapers.theregister.co.uk..../reg-iscsi)

This is the essence of a SAN, or storage area network . SANs typically enable storage to be decoupled from the servers that use it, and can be used to share and consolidate storage, and to make it easier to manage. For example, the servers can use the SAN to share a RAID array or tape library instead of each needing one of its own (whitepapers.theregister.co.uk..../reg-iscsi)

It's been a testing time for iSCSI developers and users. Their IP-based scheme for building storage area networks (SANs) has received huge amounts of publicity and hype in recent years, starting even before it was ratified by the IETF in February 2003, yet it has failed to set the storage world alight (whitepapers.theregister.co.uk..../reg-iscsi)

So now that the hype appears to have abated somewhat, is this a sign that the companies backing iSCSI have run out of energy and patience, or the first hint that the technology has crossed the chasm and become commonplace and accepted (whitepapers.theregister.co.uk..../reg-iscsi)

Small to midsized businesses, departments of large enterprises, and remote offices/branch offices (ROBOs) of large enterprises (in this paper referred to collectively as SMEs) are facing a mounting storage crisis. They are beset by crushing data growth, shrinking backup windows, and the need to implement disaster recovery and regulatory compliance solutions. They simply cannot sustain their (whitepapers.theregister.co.uk..../reg-iscsi)

Product managers typically act as the CEO of a product and are responsible for the strategic and tactical activities that help bring a product to market, position it in the market, and decide when to retire the produc (whitepapers.theregister.co.uk....gmt-070822)

Whether you are a product manager in a small software company or in a consumer electronics manufacturer, these ten steps are applicable and will help you become a more successful product manager. (whitepapers.theregister.co.uk....gmt-070822)

Databases have many strengths, but reporting isn't one of them. They are notoriously bad at producing sequentially calculated output SQL was not built to deal with sequential calculation (whitepapers.theregister.co.uk....-reporting)

Crystal Reports was established in 1984. To have survived for this long in the competitive world of software is a major achievement and testament to the continual evolution of the produc (whitepapers.theregister.co.uk....-reporting)

Crystal Reports® Server is a complete reporting solution that helps small- to mid-sized businesses create, manage, and deliver reports via the web or embedded in enterprise applications. It is powered by the proven and trusted BusinessObjects⢠Enterprise platform to provide a powerfulservices-oriented architecture that is ideal for reporting. (whitepapers.theregister.co.uk....-reporting)

As the number of communications applications has increased, so has the complexity for the end user, leading to frustration and reduced efficiency. In addition, todayâs workers operate from many different locations and mobile devices are often limited in the applications they support. (whitepapers.theregister.co.uk..../394/30949)

Unified Communications is an oft-used term that has numerous interpretations. This whitepaper explains exactly what it means, covering the landscape in which it was founded, and the impact that a Unified Comms approach can have to your busines (whitepapers.theregister.co.uk..../394/30949)

Small Businesses seldom have the time or IT experts to manage complex security solutions, yet still need to protect themselves 24/7 from the losses and downtime caused by spyware, viruses, and spa (whitepapers.theregister.co.uk....s-overview)

Following a comprehensive performance assessment, the London Borough of Waltham Forest recognised that new technology would help it improve customer services and meet e-Government targets (whitepapers.theregister.co.uk....115284emea)

As the number of communications applications has increased, so has the complexity for the end user, leading to frustration and reduced efficiency. In addition, todayâs workers operate from many different locations and mobile devices are often limited in the applications they suppor (whitepapers.theregister.co.uk....115284emea)

Every enterprise can benefit from improving the utilization of IT resources to help reduce costs. Download this whitepaper to see the full benefits that virtualisation software could provide to your business. (whitepapers.theregister.co.uk....ualization)

Today's IT organisations are dealing with the consequences of exploding IT infrastructure growth and complexity. Multiple platforms, increasing numbers of dedicated servers and sporadic or unpredictable application growth all contribute to lower server utilisation rates and higher related infrastructure costs (whitepapers.theregister.co.uk....ualization)

Last year Gartner reported that more than 25% of critical data in Fortune 1000 companies would âcontinue to be flawed.the information will be inaccurate, incomplete or duplicatedâ and three-quarters of large enterprises would âmake little to no progress towards improving data quality until 2010â (whitepapers.theregister.co.uk....aper-final)

Many executives and managers today don't recognise the impact that outdated, redundant and inaccurate data has on their business performance. Lack of data ownership and data quality oversight can lead directly to errors in product manufacturing, delivery schedules and customer service and other important business essentials. This white paper the first of a three-part series by Mike Ferguson, (whitepapers.theregister.co.uk....aper-final)

The report also provides insights into the key Internet threats and security issues that are expected to emerge in 2008. Download this FREE Annual Security report to help set your IT security priorities for the year ahead (whitepapers.theregister.co.uk....ity-report)

Download this report, "Thirty-One Best Practices for the Service Desk", to discover proven industry best practices, processes and technologies, including how to (whitepapers.theregister.co.uk....rvice-desk)

Requirements definition and management is recognized as a necessary step in the delivery of successful systems and software projects; the discipline is also required by standards, regulations, and quality improvement initiatives like CMMI (whitepapers.theregister.co.uk....ents-final)

The impact of a poorly expressed requirement can be devastating; it can have a domino effect that leads to time-consuming rework, inadequate deliveries and exceeded budgets. Even worse, a poor requirement can bring a business out of compliance or even cause injury or death (whitepapers.theregister.co.uk....ents-final)

Product managers typically act as the CEO of a product and are responsible for the strategic and tactical activities that help bring a product to market, position it in the market, and decide when to retire the product. (whitepapers.theregister.co.uk....ents-final)

With ever-increasing market pressure to deliver more business value in shorter timelines, IT departments and software development organizations are always seeking ways to improve productivity, build applications that are aligned withcustomer needs, and improve the competitive advantage of their organizations (whitepapers.theregister.co.uk....ents-final)

Dermalogicaâs 50 sales professionals are on the go most of the time, which is why the companyâs IT help desk outfitted the remote sales force with laptop (whitepapers.theregister.co.uk....case-study)

Download this brief case study to learn how GoToAssistâs fast, cost-effective remote support via the Web provides Dermalogicaâs IT help desk with these key benefits: (whitepapers.theregister.co.uk....case-study)

Do you have the power to resolve technical issues with one call every time? GoToAssist 8.0 is redefining the IT experience by offering users the ability to (whitepapers.theregister.co.uk....ganization)

A key focus of the white paper is a discussion of the build versus buy decisions that companies that produce and sell commercially available software face when looking to improve their ability to manage, track, and improve their softwarelicense assets. It also presents three case studies featuring software publishers that are using Macrovision technologies to help manage their software products' life cycles (whitepapers.theregister.co.uk....sbuy2006wp)

The agenda for this symposium was set by the thousands of you who completed our recent Virtualization research. You wanted to know more and this debate cut through the marketing puffery and deliver you the bottom line on Virtualizatio (whitepapers.theregister.co.uk....w/340/reg1)

Today's IT organisations are dealing with the consequences of exploding IT infrastructure growth and complexity. Multiple platforms, increasing numbers of dedicated servers and sporadic or unpredictable application growth all contribute to lower server utilisation rates and higher related infrastructure costs. (whitepapers.theregister.co.uk....w/340/reg1)

This is one of a series of papers from The Register, produced by the analysts at Freeform Dynamics. Here we look at email security and provide a straightforward primer to answer thefollowing questions (whitepapers.theregister.co.uk....ly-2007-2-)

Quocirca asked readers of The Register who work for UK channel organisations (resellers) for their views on the relationship they have with their suppliers (IT vendors). We got some interesting result (whitepapers.theregister.co.uk....vey-200407)

In this 40 minute keynote presentation, Tony Lock an independent analyst at Freeform Dynamics, delivers the findings of that research and explains the key trends, key issues, motivations and challenges facing the end user according to the end user (whitepapers.theregister.co.uk....w/341/reg2)

For those of you looking to build a business case for Virtualization, or if you're just looking for answers to some outstanding questions on Virtualization, this presentation will help guide you through the process (whitepapers.theregister.co.uk....w/341/reg2)

Stopping spam requires agility and advanced technologies. McAfee brings its proven security expertise, global visibility into spammersâ tactics, and state-of-the-art techniques to keep your organization one step ahead of the deluge of unwanted email (whitepapers.theregister.co.uk....spam-10-03)

As a result of phishing via botnets, businesses and consumers are adversely impacted by tremendous financial losses, identity theft, and other damages (whitepapers.theregister.co.uk....spam-10-03)

But what makes phishing different from viruses and other threats and why has it become so popular? Phishers care little about inflicting damage on usersâ hardware and software and they have n (whitepapers.theregister.co.uk....spam-10-03)

Theextent to which a current market value of a holding is less than the value atwhich it was purchased. A paper loss is an unrealized loss that exists only onpaper (www.yourdiction....paper-loss)

This is the final installment in my series debunking Peter Gutmann's widely read and undeservedly cited paper on Vista content protection . (If you missed Part 1 and Part 2, go read them before you dive into this conclusion.) Today, I want to deal head-on with one of the most (updates.zdnet.com....paper.html)

Determining Your Hair Type Shampoo your hair properly before a day you undertake this test. Take a tissue paper and press it on the center of the head and behind the ears. If you find traces of oil on the tissue paper then your hair is oily or else dr (updates.zdnet.com....paper.html)

This paper will describe the challenging question of aligning variables in ODS reporting and why and how with the aid of tabbing (a control word in RTF) the difficulty will be solved. Throughout the duration of this paper, ODS destination RTF is assumed unless otherwise indicated. Familiarity with proc report (updates.zdnet.com....paper.html)

This paper describes how to create and process XPS documents efficiently. This paper will help application and printer-driver developers understand some of the more common issues and avoid the problems that can be encountered when creating XPS documents so that users of their applications can have the best customer experienc (updates.zdnet.com....paper.html)

Are you still mailing your paper. Mailing your paper is slow, expensive insecure and it can be lost. Scan your paper and send it with GoScan. Enter the number of pages and press the big green GO button. Its that simple. Barcode capability provides smart indexing capability. Its that smar (updates.zdnet.com....paper.html)

The widespread use of e-voting machines yielded a backlash among voters. Most election officials have opted for system that include a paper audit trail, so voters can check that their votes were entered in the electronic machine as intended. But that solution is creating another low-tech glitch, AP reports (updates.zdnet.com....paper.html)

In what seems like a story lifted out of a science fiction novel, the British government has released a speculative paper warning that robots may one day demand their emancipation from humans, reports the Associated Press Robots may think for themselves and want to be treated as full-fledged citizens (updates.zdnet.com....paper.html)

Maryland one of the states that relied on 100% electronic voting machines will likely move to a verifiable paper record for the 2008 presidential election , politicians predicted yesterday , according to the Baltimore Sun. State Senate President Thomas V. Mike Miller, who was viewed as a main obstacl (updates.zdnet.com....paper.html)

The Shield project relied on application protocol analyzers to detect potential exploits of application vulnerabilities. This paper presents the design of a second-generation Generic Application-level Protocol Analyzer (GAPA) that encompasses a domain-specific language and the associated run-time. This paper designed GAPA to satisfy three important goals: safety, real-time analysis and (updates.zdnet.com....paper.html)

This paper considers a scheduling and resource allocation problem for the downlink of an OFDMA-based wireless network , where the channel estimation error is modeled by a self-noise term in the decoding process. During each time-slot this involves selecting a subset of users for transmission, determining the assignment of available subcarriers. (updates.zdnet.com....paper.html)

This white paper documents the results of an interoperability testing initiative. It should be noted that the implementation of any component illustrated in this paper neither constitutes nor represents the respective component's only possible implementation. It is beyond the scope of this paper to exhaustively document each component's full spectru (updates.zdnet.com....paper.html)



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